African art for everyone

Terms and Conditions

  • about us
  • contact us
  • privacy policy
  • track your order
  • Terms and conditions
  • become a creator
  • creators forum

Terms and Conditions

1. Terms and Conditions

Terms and Conditions also referred to as “TC” here, helps characterize and determine the rights and commitments of the vendor and client in the legally binding transactions closed through the online shop www.posters.africa (henceforth “online shop”).
Posters Africa is the vendor and administrator of the online shop is with its enlisted office at Suite 240, 110 W Randol Mill Rd, Arlington, TX 76011, USA.
The contact email of the administrator is support@postersafrica.com
The place of operation for all legally binding transactions is Suite 240, 110 W Randol Mill Rd, Arlington, TX 76011, USA and for individual buys, the vendor’s delivery points are listed on www.postersafrica.com and assigned by the client in the order.
All contractual relationships are administered by the law of the United States of America.

2. Definition of terms

Clients are either shoppers or entrepreneurs.
A shopper is any individual who, buys outside the scope of his business and profession, or goes into an agreement with the seller or by any means perform a transaction.
An entrepreneur is any individual who goes into contracts for the sake of their business, production or comparative exercises or in the scope of their profession, or an individual who acts in the name or in the interest of an entrepreneur. When the client states their ID number in the request, they acknowledge the principles expressed in the TC for entrepreneurs apply to them.

3. Conclusion of the purchase contract

Products displayed in the online shop is of an informative nature and the vendor isn’t obliged to go into a purchase arrangement with respect to these products.
A comprehensive order sent via the online shop (or made through phone/email) is a binding proposition to purchase what the vendor is offering. The vendor then confirms the client’s receipt of request through email (Order Information). This confirmation isn’t an acknowledgment of a completed transaction. The buy contract itself is closed by the acknowledgment of the proposition for the completion of the buy contract by the dealer. An express affirmation by email (Order Confirmation) by the dealer is viewed as an acknowledgment of the proposition.
It is still within the rights of a client to drop the order, i.e. to pull out their proposition for purchases, with no penalties, until the acknowledgment of the order (Order Confirmation by email) by the vendor. The client is obliged to notify the vendor of this reality by email or phone. All changes or corrections can be made until the order is acknowledged by the vendor.
By sending the request, the Customer affirms that prior to the conclusion of the agreement they have perused these Terms and Conditions, a vital piece of which are Returns Policy, Privacy Policy and Payment and Shipping, and that they explicitly consent to them, as amended and viable at the hour of sending the request.

4. Withdrawal of the consumer from buying

Without giving a reason the customer can cancel an order 14 day to the receipt of product (for a purchase transaction that involves a variety of products or delivery of different parts, including a few kinds of products or conveyance of a few sections, from the date of receipt of the last delivery of products; for a purchase transaction the subject of which is a regular repeated delivery of products, from the date of receipt of the main delivery of product).
To practice the right of withdrawal, the purchaser has to inform the vendor regarding his withdrawal from this agreement, by post to Postersafrica, Suite 240, 110 W Randol Mill Rd, Arlington, TX 76011, USA or by email to support@postersafrica.com The buyer may or may not use attached model withdrawal structure.
To conform to the deadline for withdrawal from this agreement, withdrawal from the agreement should be sent before the expiration of the expected period. In cases of purchase withdrawal, the buyer gets a refund for their payment within than 14 days from the date on which the vendor is informed of the withdrawal from the transaction and upon receipt of the product by the vendor (or if the buyer proves that they returned the product).
The shopper has to send the goods back to the vendor’s location, and bear direct expenses related with returning the products.
All payment received by the vendor must be returned to the shopper, including delivery costs (with the exception of extra expenses caused as a result of the chosen means of conveyance which is not the same as the least expensive standard strategy for conveyance offered by the merchant).
For refunds, the merchant will utilize the very payment method that the customer used to perform the initial transaction, if conceivable and except if the buyer has explicitly stated otherwise. This won’t cause extra expenses for the customer.
The buyer can’t pull out from the agreement:

  1. On the bases of services which the vendor has performed with the earlier express consent of the buyer before the expiry of the withdrawal deadline;
  2. On the conveyance of products and services, the cost of which is usually affected by fluctuations in the monetary market outside the control of the vendor and which might happen during the period for withdrawal from the agreement,
  3. On the delivery of products that have been adjusted to suit the desires of the buyer or for them, for example printing of photos and paintings on request, framing, and so forth
  4. On the delivery of sealed products which the shopper has taken out from the pack and which, for sanitary purposes can’t be returned,
  5. On the conveyance of a sound or video recording or a PC program, if the shopper has broken their original packaging,
  6. On the delivery of papers, periodicals or magazines
  7. On ​​the delivery of digital content in case it was not sent through a tangible medium and was conveyed with the initial consent of the shopper before the expiry of the withdrawal time frame and the seller informed the customer before concluding the agreement, for this situation they have no right of withdrawal.

It is impossible to pull out from the agreement without giving an explanation if the products have effectively been put to partial usage. It is likewise unrealistic to pull out from the agreement for products whose nature precludes it, particularly for sanitary reasons.
On the off chance that the returned products are incomplete, damaged or apparently worn, the vendor can incur loss.

5. The withdrawal of the customer-non-customer from the contract

A client who is not a shopper, an entrepreneur does not have the privilege of withdrawal from the contract.

6. Shipping

All offered methods of shipping, their present conditions and costs are clearly explained with details on the “Payment and Shipping” page.
All package and delivery expense chosen during the order will be borne by the client.
Upon delivery the buyer has a Responsibility to check the state of the product with the transporter (number of items, brand logos on the seal, damage to the box). In cases where the items are not delivered as stated in the agreement (damaged or incomplete) the buyer has the right to refuse the ordered goods. In the event that the client gets a particularly harmed transfer from the transporter, it is important to state the harm in the handover protocol of the transporter and send it to the vendor immediately by email or post.
An extra case for damage or incompleteness to the package doesn’t deny the client the right to complain, however such scenarios offers the vendor the chance to demonstrate that this isn’t a breach of agreement.

7. Payment terms

The different means of payment and the conditions that apply are explained with more detail on the “Payment and Shipping” page.
The product stays the property of the vendor until it’s fully paid for and received by the client but the risk of damage passes to the client after getting the products.
The vendor maintains all authority to offer the client all payment method acceptable to them.
It is required of the vendor to issue a receipt to the buyer when cash payment is made and register the sale with the online tax administrator; within 48 hours in the case of technical issues. As indicated in the Act on registration sales.

Discount

In the event that the client pulls out from the concluded agreement or if for another reason a refund has to be made, the vendor will return the fund got from the shopper by the same means the payment was made initially. The shopper is responsible for the correctness of the information for refunds.

8. Defective performance rights

The seller proves to the buyer upon receipt that the products are in good shape. Particularly, it is the responsibility of the vendor to make sure that at the time of delivery:

  1. The products have the qualities it should as agreed by both parties, in the absence of an agreement, goods should carry the all attributes described by the manufacturer and expected by the client as regards the nature of the product and its advertisement;
  2. The products fit described purpose or work on the items for which their usage is said to be applicable by the vendor,
  3. The product quality or plan is consistent with the contracted example or model, if the quality was agreed to be so
  4. The merchandise come in the right quality, measure or weight; and
  5. The products comply with the necessary of legal requirements.

The color of photos and pictures on the client’s screen might vary from the inks on the conveyed products. Hence, the shading deviation of the color shade isn’t a defect of the product.
In cases where defects become obvious after six months, the products are considered to have been deficient after receipt.
The defective right of the shopper cannot be exercised, if the shopper knows upon receipt that they are receiving a defective product or if the damage was caused by them.

9. Quality assurance and complaints

Quality assurance is the vendors way of guaranteeing the shopper of the effectiveness of the operation and durability of a product for a set period of time.
A shopper can exercise this right within two years after purchase while an entrepreneur can only do so within 6 months after purchase. However, there are exceptions to:

  1. Products sold at a lower cost with a deformity for which a lower cost was agreed
  2. The Product’s ordinary use leading to wear and tear
  3. Product defect resulting from the frequency of usage

For claims of defective performance and complaints, report to: Suite 240, 110 W Randol Mill Rd, Arlington, TX 76011, USA.
The vendor settles complaints promptly, in complex cases inside 5 working days. Cases, including those in regards to the elimination of faults, will be taken care of by the vendor right away, no later than 30 days from the received complaint.
The quality assurance rights lapses if complaints are not lodged within the stipulated period of time.
When settling complaints having to do with the exchange of goods, another period doesn’t begin to run; the definitive period starts upon the collection of the products by the shopper.

10. Resolution of defects and complaints

If the product has the earlier stated defects and complaints are lodged within the stipulated time frame, the client may:

  1. Require the delivery of new products, except when the defect is mild, and if the imperfection concerns just a piece of the product, the client may just demand the substitution of that part; and if irreplaceable they might pull out from the agreement;
  2. In case this is unobtainable considering the mildness of the defect, the shopper can request for a repair immediately without being charged, the client has the option to amend the imperfection for nothing. The shopper has the privilege to get new products or have parts replaced even on account of a remediable defects, in the event that the shopper can’t utilize the products appropriately because of the reoccurrence of defects after repair or as a result of more defects. The shopper can pull out of the agreement;
  3. Or request a sensible discount, or demand a new product merchandise without defects, or to have the defected part fixed, The client is qualified for a reasonable discount when the vendor can’t deliver new products without defects, replace the part or fix the item, as well as if the vendor doesn’t have a remedy plan within a reasonable time or if the remedying the situation would significantly affect the buyer.

11. Prices and validity of the offer

While the prices for the delivery of products vary according to the delivery and payment method, the valid VAT at the time of delivery is incorporated into every payment alongside other legal expenses.
Hence an appropriate tax document is often sent alongside delivery.
During promotion, prices and promotional items are valid while promo lasts or until the product is out of stock.

12. Discount and discount vouchers

Different vouchers ranging from; loyalty discounts, volume discounts, recommendation discounts, etc. has their own rules.
Where the shopper doesn’t fulfil all qualifying rules for the discount the vendor is within right to withdraw discount and discount voucher privileges, however allow the shopper buy at normal rate.
Specifically, these are situations where:

  1. The voucher is used for another product;
  2. The voucher is used in aggregation with another voucher, even when the practice had not been expressly denied.
  3. The voucher is used for products beyond the stipulated price.
  4. The discount voucher has been utilized previously.

The guidelines and conditions that apply to a discount is either written on the discount or a link to where such information is online is on it, each rebate can be applied just a single time, except when stated otherwise.
The vendor has the right to decline discount voucher application if the person applying is not a customer and it is not a gift voucher.
If the discount or discount voucher is higher than the worth of the whole buy, the value isn’t moved to another voucher or coupon and the unused sum isn’t repaid.

13. Insurance of individual information

No personal information would be released to a third party or other platforms without the consent of the shopper, the customer care can request a change or deletion by email at anytime when it involves personal data.
See the Privacy Policy for more information.

14. Final provisions

Orders are kept as proposition when they are delivered to the vendor before the conclusion of the product purchase to ensure shopper’s satisfaction and serve as reference after.
All disputes arising on the basis of the purchase agreement would be settled solely as provided for in the law of the United States of America and will be settled by the able courts of the United States.
These TC and its components are operative from 1st September 2021.

Close My Cart
Close Wishlist
Recently Viewed Close
Close

Close
Navigation
Categories

Join the global community and stay updated with our latest development!

Great to see you here!

A password will be sent to your email address.

Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy.

Already got an account?